Global Services

Global Services Strategic Council

In November 2007, the Strategic Public-Private Council of Global Services (Global Services Strategic Council) was established with the goal of designing and implementing measures to aid the development and expansion of the industry in Chile. The Global Services Strategic Council is divided into four committees which are responsible for human capital, international promotion, local industry development, and infrastructure and regulation. The council members include company and business association representatives, academics, and government officials.

The Councilīs main responsibility is the validation of the lines of action outlined in the Cluster Program Strategic Agenda. Council members also work to articulate, coordinate and strengthen the conditions of the public and private institutional framework around the cluster, and serve as a communication channel for companies involved in the cluster.

The Councilīs objective is to develop the offshoring sector and reach annual exports of at least US$  5 billion and 100.000 employees by 2015.


Cluster Program Strategic Agenda



Principal Accomplishments
  • CORFO's National Register of English Speakers increased to 36,655 people.
  • Designed and implemented a pilot program of 1,000 CORFO scholarships to study English for IT technicians and professionals.
  • "Feria Laboral CORFO" - organized the first nationwide job fair for IT professionals.
  • Held bilateral meetings with corporate-level executives from more than 50 Fortune 500 and Global 500 companies.
  • Confirmation of companies exporting ICT services.
  • Base-line measurement of exports from the Chilean Global Services industry.

Challenges 2009

Emblematic Projects

  • 2,000 English Scholarships
  • Curauma II Technology Portal

Strategic Projects

  • Data Protection Law
  • "Country Image" promotional campaign
  • Business Technology Platform in the USA
  • Identification of work force requirements
  • National marketing plan for the Global Services Cluster

Complementary Projects

  • Loans for undergraduate IT courses.
  • Quantification of exports from the Global Services Industry.

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